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We have prepared this information kit to introduce you to CVB Travel. This kit will convey the aims and objectives of CVB Travel to you and to create a shared and close relationship that will be mutually rewarding for each of us.
CVB Travel is a member of the Pelikan Havacilik Group of companies. The other company in the Group is Cappadocia Voyager Balloons.
The Pelikan Havacilik Group was established in 2008 and is located in Goreme, Cappadocia Turkey.
Pelikan Havacilik is widely recognized internationally as a provider of quality services and products to its customers. Within Turkey it has a firmly established reputation particularly within the diplomatic community resident in Turkey.
The Pelikan Havacilik Group was founded by Mr. M. Halis Aydogan and Mr. Teyfik Olmez. They have been working in the tourism sector in Turkey for over 20 years. Halis, tour guide and Balloon pilot. Teyfik, tour guide and Business development expert both are originally from Cappadocia – Turkey. Their overriding aim is to provide their customers with service of the highest standards and to continually maintain the ethics of their respective businesses and improve the quality of the products and services on offer to their customers. Both Halis and Teyfik are well known throughout Turkey and the world and as avid travelers themselves pride themselves on an intimate knowledge of customer requirements. They not only attend to their customers needs but pay attention to the smallest detail to ensure that nothing is left to chance. While quickly becoming a large organization, Pelikan Havacilik has lost none of the personalization that created its original success. Halis and Teyfik still continue to greet all their clients individually and share with them some of the warmth and hospitality which is integral to their daily life in Turkey.
Each business operates independently of the others and is managed separately as complete entities with no reliance on the others.
Mr.Cem Tuten, a veteran of the world travel market, joined Pelikan Havacilik Group as Managing Director of CVB Travel in 2014. Cem spent 27 years of his life in Tourism services and hospitality, at Net Holding as Sales Manager, at Matiana Travel as Managing Director, CCR Hotels as Consultant and Marketing director, at Dünya Eye Hospital in various global positions including, CEO and President of Dunya eye Europe, Originally from Istanbul a lover of Cappadocia.
CVB Travel arose from the comments and needs of the customers of Voyager Balloons and many Boutique Style Hotels. These customers were seeking more specialized travel arrangements in Turkey than what was being provided by the tour companies in the mass tourism market. CVB Travel offers its customers the full range of travel services in Turkey and provides the personal touch for all details, itineraries and customer requirements.
CVB Travel specializes in Cappadocia, Central, Eastern and South Eastern Turkey, special interest groups and custom designed individual tours. CVB Travel also offers a free consultancy and planning service to our liaison agencies and customers to assist with preparing the best possible travel plan for the each individual and group.
Their more intimate approach adds spontaneity to their business and customers may after find themselves invited to a local wedding, a family, dinner or a visit to the local school or village markets.
Their extensive knowledge of the culture and customs of Turkey is an added bonus, with many a lively and insightful discussion continuing throughout the many relaxing days and evenings.
Their loyal and well trained staffs maintain their high standards of service and hospitality. This combination ensures the success of all their respective businesses.
The personalized attention of our tour guides is what sets CVB Travel apart. Our guides, who are all professional and registered guides, are of the highest standard and have been in tourism for many years. As well as being extremely knowledgeable in the history and culture of Turkey they are also able to offer their clients an insight into contemporary Turkey. They all share a deep love for their work and nation and enjoy showing visitors their country. Our guides all have English as a second language and many speak at least one other European language. They are sensitive to the cultural needs of their clients and endeavor to meet these requirements. When we are conducting Special Interest Programs we engage the services of qualified people, both nationally and internationally, who are recognized as experts within their field to ensure that our client’s requirements are fully catered for.
In keeping with CVB Travel’s overall philosophy of providing a customized and personalized service to our clients we have selected mainly hotels that offer a more sensitive and personalized service. In the main we will accommodate our clients in hotels that have their own distinctive character and feel. Our sister hotels, as the Imperial Cave Hotel and AkCave Suites and Resort, reflects these values and we use our sister hotels as a benchmark when choosing other hotels to work with.
These hotels are all located at the best sites in the towns we stay at. We may not always use hotels at the 4 and 5 star range if we feel that our clients can stay in other hotels that emphasis comfort, friendliness and service as well as value for money. We predominately use hotels in the Special Category range wherever possible. These hotels have been rated by the Turkish Ministry of Tourism as being of special significance. It may be an old magnificent 5 star restoration of a prison, a restored section of a castle, an Ottoman military hostel, a restored 12th century caravanserai or one of the increasing number of old Cave dwellings, Rock carved houses and mansions that are being restored throughout Turkey in traditional in style.
All our accommodation includes private facilities that are comfortable and clean. We regularly review the hotels to ensure that they are of the required standard and are constantly seeking advice from our clients as to their opinions on the respective hotels used on their itineraries. We also visit other hotels when we receive positive recommendations from our individual travelers about to consider if they should also be included on our program.